News & Press

>News & Press

Stay Safe. Wear Protective Gear at Work.

At Nyeri Water and Sanitation Company, our staff are protecting themselves as they continue serving customers during the COVID-19 pandemic. We urge our customers to stay safe and observe all guidelines given by the Ministry of Health to curb the spread of Corona Virus in the Country.

Water and Sanitation services are essential thus our staff members are working hand in hand with the County Government of Nyeri to ensure that service delivery remains uninterrupted.

By | 2020-04-03T12:33:03+00:00 April 3rd, 2020|News & Press|0 Comments


Nyeri Water and Sanitation Company Ltd Customers can now call and get services on a free toll number.  In a bid to increase  Customers satisfaction, NYEWASCO has introduced a Toll Free number for customers with which they will reach the Customer service team anytime without costing them a dime.

By | 2020-03-23T11:03:08+00:00 March 23rd, 2020|News & Press|0 Comments

Water Supply Reinstated

We would like to thank our Customers in Kiganjo, King’ong’o, Chaka, DKUT, Embassy and adjacent areas for your patience as we embarked on repairs to the line supplying your area this past weekend. Normal supply has been restored. We also assure you that we are coignizant to the fact that water is an essential service and we are committed to maintaining a steady supply.
If you are still experiencing any hitches kindly call us on our hotline 0734732481. You can also inbox us on our official Facebook page @nyewasco or tweet us on our official handle@nyeri_water for prompt response.

By | 2020-03-16T08:18:09+00:00 March 16th, 2020|News & Press|0 Comments

About our website

The purpose for this website is to enlighten our esteemed customers on the services provided by NYEWASCO, their quality and availability. The website is also our public declaration to our customers of our commitment to the delivery of these services.

It spells out what the services and standard of service delivery that the customers should expect from us, and how to seek remedy if our services fall below our customers’ expectations.