NYEWASCO SHINES YET AGAIN: WASREB Performance Report 2018/2019

We are Always Ahead in Creating Awareness NYEWASCO Participated in the Nyeri ASK Show 2018

NYEWASCO SHINES: WASREB Performance Report 2015/2016 and 2016/2017 " Nyewasco won 6 trophies"

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Latest News & Press

Stay Safe. Wear Protective Gear at Work.

At Nyeri Water and Sanitation Company, our staff are protecting themselves as they continue serving customers during the COVID-19 pandemic. We urge our customers to stay safe and observe all guidelines given by the Ministry of Health to curb the spread of Corona Virus in the Country.

Water and Sanitation services are essential thus our staff members are working hand in hand with the County Government of Nyeri to ensure that service delivery remains uninterrupted.

NYEWASCO TOLL FREE NUMBER

Nyeri Water and Sanitation Company Ltd Customers can now call and get services on a free toll number.  In a bid to increase  Customers satisfaction, NYEWASCO has introduced a Toll Free number for customers with which they will reach the Customer service team anytime without costing them a dime.

Supplier relationships are managed by our procurement team, which ensures that what we buy represents the best value in terms of cost, quality, service and innovation.

Developing strong relationships with suppliers helps ensure that suppliers essential to our operations are sustainable, that contracts are fair and that the business we conduct together is mutually beneficial.

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Nyewasco Newsletter Dec 2019 – Jan 2020 Nyewasco Newsletter – November 2019

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Quick actions

  1. View your bills on the phone
  2. Pay even easier with M-PESA
  3. View account statement
  4. Identify fake employees with Tambua
  5. Download your bills in PDF
  6. Get help anytime through SelfCare
  7. Plus many more

Please download our Nyewasco App from google play store or by dialing our USSD code *483*60#

Easy and convenient way to pay you bill

Nyewasco has several pay points to enable you make payments easily:

  1. Mobile payment gateway LIPA NA MPESA Paybill No.968800
  2. You can pay water bills through Equity bank and Equity Agents through paybill No. 6400011
  3. Family Bank
  4. Eco Bank
  5. And through EFT and Cheques

Our water meters have been set up to help you pay for only what you use. Sending us your meter reading is really easy.

Easy, convenient and time-saving
  • Scrolling down to M-pesa on the phone
  • Then choose pay bill from the m-pesa menu
  • Enter business Number 968800
  • Enter the amount
  • Enter your account number
  • Enter your secret PIN and press OK

A summary page appears which shows the details of the customer’s payments

ABOUT NYEWASCO

The Nyeri Water & Sanitation Company Limited (NYEWASCO) was incorporated on 23rd September, 1997 under the Company’s Act, CAP 486. The company is a wholly owned subsidiary of the Nyeri County Government. It has its offices opposite the Nyeri County Government Health Centre, Off Kenyatta Road. The Company’s formation arose from the need to commercialize water services, which is now covered by the Water Act 2002 Water. The Act has created new institutions to manage water resources in Kenya.

More about NYEWASCO

NYEWASCO SERVICES

Quality, affordable, reliable and sustainable water, sewerage and allied services

About our website

The purpose for this website is to enlighten our esteemed customers on the services provided by NYEWASCO, their quality and availability. The website is also our public declaration to our customers of our commitment to the delivery of these services.

It spells out what the services and standard of service delivery that the customers should expect from us, and how to seek remedy if our services fall below our customers’ expectations.