Home 2021-05-10T08:35:39+00:00

MD-NYEWASCO, Eng. Peter Kahuthu, Tree planting during the Annual World Water Day

NYEWASCO SHINES: WASREB Performance Report 2015/2016 and 2016/2017 " Nyewasco won 6 trophies"

MEDIA SECTION

Latest News & Press

Customer Sensitization Exercise in Low Income Areas of Kiawara and Majengo

The Customer Care section spent their day in the heart of Kiawara in Nyeri Town serving our customers. The multi departmental team has been hailed by the customers for taking the services closer to them. This is being conducted under the customer sensitization exercise which seeks to educate them on services rendered, how to access them as well as resolving customer complaints. The team will head to Majengo on 16th September 2021 for the same exercise. The exercise is one of the Company’s interventions in Low Income Areas aimed at increasing access to clean water and sanitation services.

Nyeri Water and Sanitation Company is committed to the realization of the set target by the government of Kenya of making potable water and safe sanitation accessible to all by the year 2030 and United Nations SDG 6 which promotes the accessibility of clean water and sanitation for all.

The exercise was conducted in strict observance of the Ministry of Health guidelines on curbing the spread of the Corona Virus Disease. Customers were sanitized on arrival and each one of them was provided with a mask.

Performance Management Training for Management, Supervisors and Union Officials

The performance appraisal system of any organization is a vital component of the health of the whole business cycle. The water sector and Nyeri Water and Sanitation Company Ltd in particular is not an exception to this view. The increasing significance of performance appraisal processes and performance management systems is of fundamental importance to the performance of any organization. Thus what gets measured gets done. Performance appraisal is a significant component of performance management. Performance management seeks to achieve better results by understanding and managing employee performance with an established framework of planned goals, standards and competencies. It includes planning, developing, monitoring, rating, and rewarding employee contributions to business organisation. It is based on the principle of management by contract rather than by command.

Con­tin­u­ous per­for­mance man­age­ment cre­ates an ongo­ing dia­logue and an atmos­phere of trust, sup­port and encour­age­ment. It also helps devel­op a rela­tion­ship between employ­ee and the com­pa­ny. If an employ­ee is aware that their man­ag­er and the company cares about what they are doing and is ded­i­cat­ed to help­ing them do bet­ter and progress their career,  their commitment to their employer and motivation levels are likely to remain high.

It is this regard that NYEWASCO has embarked on an ambitious performance contracting exercise which commenced on 27th July – 30th July at the Kenya School of Government, Embu Campus. The training was aimed at equipping supervisors across all departments with knowledge of how to handle the per­for­mance man­age­ment process which com­bines infor­ma­tion gath­ering through mon­i­tor­ing goal com­ple­tion, feed­back and dis­cus­sions. By analyzing suc­cess­es, strengths, learn­ing from mis­takes and exam­in­ing poten­tial for growth and devel­op­ment, NYEWASCO will devel­op tal­ent, enhance indi­vid­ual per­for­mance and weed out prob­lems.

NYEWASCO Launches an Internship Programme

Nyeri Water and Sanitation Company Ltd (NYEWASCO) is known in the country and beyond as the best water services provider. This is according to IMPACT REPORT 13 (Water Services Utility Performance Report) among 81 utilities in the country for the 13th year in a row.

To add to its list of firsts, the company launched an internship programme during which 40 candidates were enrolled. The internship programme which took effect in the month of August included elaborate process where the vacancies were advertised. To ensure a wider circulation, the company took advantage of the robust social media platforms that it enjoys to tap into the targeted audience mainly youth who graduated from 2019 to date. The placed interns largely capture the face of Kenya in terms of County of origin, ethnicity, education background   and Institutions of Origin. The programme will run for 11moths, expiring at end of June 2022.

 

NYEWASCO comes at the rescue of a senior citizen in dire need for potable water (Pro- Poor Intervention)

For Mary Wangui Kigia, a resident of Ndurutu Village, Kerichu Division, Nyeri County, Nyeri Water and Sanitation Company Ltd is a life saver that shall remain etched in her memory lane. Wangui, a beneficiary of a free water connection is full of life even at her advanced age. The free connection was implemented under the aegis of the company’s Corporate Social Responsibility (CSR) through the Pro- Poor department.

NYEWASCO is committed to conducting her business and affairs in a socially responsible, sustainable and meaningful way taking into account ethics, the environment and society at large. The CSR programme is part of the company’s plan to continue to build trust and public confidence through public awareness and strong stake holder engagement. It is also an avenue of embracing responsibility for the impact of the company’s activities on the environment which is why Nyeri Water and Sanitation Company Ltd is a big campaigner of Environmental conservation through the “Conserve the Environment today, it will save you tomorrow” imitative. The initiative aims at not only planting, but also growing trees from the seedbed to maturity. The company has established an arboretum at Kiganjo sewer pumping station where over 20,000 trees have been planted in 2021 so far. The arboretum which is projected to be fully operational by 2024, will be open to the public and will host a football pitch for the youth.

NYEWASCO’s Water Supply Network Upgrades Exercise Ongoing

The upgrade exercise of the Ruring’u township and rural areas corridor supply network which has been ongoing in phases is still ongoing. The technical team is working on the lower stadium stretch which is approximately 1.0 kilometers. The objective of the upgrade is to increase the volume of water supply to customers in Ruring’u and the adjacent areas which has been informed by an increase in demand. The team is also working on customer meters re alignment, servicing and raising meter covers.
The upgrade has also been necessitated by the regular pipe bursts experienced in this section as a result of the poor state of the PVC pipes.
The exercise involves replacement of old dilapidated PVC and galvanized iron pipes with larger High-density polyethylene (HDPE) pipes. This will kill two birds with one stone in that apart from increasing the volume of water to customers, it will also decrease the amount of water lost through pipe bursts and leakages also known as non- revenue water.
Customers in Ruring’u, Kunyiha, Atlas, Florida and Safaricom rural, Wamai, Castro, Stadium B and the adjacent areas are expected to notice an improvement in supply as soon as the upgrade of the section is completed. The company is committed to improving the customer experience in all its services.

Supplier relationships are managed by our procurement team, which ensures that what we buy represents the best value in terms of cost, quality, service and innovation.

Developing strong relationships with suppliers helps ensure that suppliers essential to our operations are sustainable, that contracts are fair and that the business we conduct together is mutually beneficial.

View/Download all Tenders

WATSAN FOCUS NOVEMBER 2020 EDITION WATSAN FOCUS OCTOBER 2020 EDITION

All Publications

Quick actions

  1. View your bills on the phone
  2. Pay even easier with M-PESA
  3. View account statement
  4. Identify fake employees with Tambua
  5. Download your bills in PDF
  6. Get help anytime through SelfCare
  7. Plus many more

Please download our Nyewasco App from google play store.

Easy and convenient way to pay you bill

Nyewasco has several pay points to enable you make payments easily:

  1. Mobile payment gateway LIPA NA MPESA Paybill No.968800
  2. You can pay water bills through Equity bank and Equity Agents through paybill No. 6400011
  3. Family Bank
  4. Eco Bank
  5. And through EFT and Cheques

Our water meters have been set up to help you pay for only what you use. Sending us your meter reading is really easy.

Easy, convenient and time-saving
  • Scrolling down to M-pesa on the phone
  • Then choose pay bill from the m-pesa menu
  • Enter business Number 968800
  • Enter the amount
  • Enter your account number
  • Enter your secret PIN and press OK

A summary page appears which shows the details of the customer’s payments

ABOUT NYEWASCO

The Nyeri Water & Sanitation Company Limited (NYEWASCO) was incorporated on 23rd September, 1997 under the Company’s Act, CAP 486. The company is a wholly owned subsidiary of the Nyeri County Government. It has its offices opposite the Nyeri County Government Health Centre, Off Kenyatta Road. The Company’s formation arose from the need to commercialize water services, which is now covered by the Water Act 2002 Water. The Act has created new institutions to manage water resources in Kenya.

More about NYEWASCO

NYEWASCO SERVICES

Quality, affordable, reliable and sustainable water, sewerage and allied services

About our website

The purpose for this website is to enlighten our esteemed customers on the services provided by NYEWASCO, their quality and availability. The website is also our public declaration to our customers of our commitment to the delivery of these services.

It spells out what the services and standard of service delivery that the customers should expect from us, and how to seek remedy if our services fall below our customers’ expectations.