To Query and Pay your Water Bill Balance by Phone
- Simply dial *873*019#
- Select option 1 and follow the prompts
- Choose your account number
- Click Send
How To Pay Your Water Bill Via MPESA
- Go to lipa na MPESA then paybill
- Enter paybill no. 968800
- Enter your water account number
- Enter amount to pay
- Enter your MPESA pin and send
- You shall get a confirmation SMS of your payment
How To Pay Your Water Bill Via BANKS
How to Lodge a Complaint using the USSD code
- Go to your phone
- Dial : *873*019#
- Select Option 2
- Follow the prompts
You can also call us at
- Toll Free Number: 0800721095
- Cell Phone: 0734 732481 / 0714 430000