June 25, 2025, marked a proud moment for NYEWASCO as we were officially recognized as the Best Overall Utility in Kenya during the launch of the WASREB IMPACT 17 Report at the Kenya Water and Sanitation International Conference & Exhibition, held at Pride Inn Paradise Beach Resort in Mombasa.

The IMPACT Report, published annually by the Water Services Regulatory Board (WASREB), benchmarks and ranks water utilities across Kenya based on performance indicators such as service coverage, quality of service, non-revenue water, pro-poor initiatives, and financial sustainability.

Each award is a celebration of the hard work and strategic focus invested by the entire NYEWASCO team. Our consistent performance in non-revenue water management, where we continue to record some of the lowest levels in the country, speaks to our commitment to reducing water losses and improving efficiency through smart technologies and proactive maintenance.

NYEWASCO’s return to the number one position reflects our deep-rooted culture of excellence, innovation, and accountability. This year, NYEWASCO scooped a total of five prestigious awards, reaffirming our leadership in the sector.

As we celebrate this milestone, we recognize that excellence is not a destination but a continuous journey. With climate change, population growth, and increasing demand for water services, we are more committed than ever to sustainable solutions, community partnerships, and innovation.