IMPACT 12: A performance Report of Kenya’s Water Services Sector 2018/19

An award ceremony was held on 25/01/2021 at the White Rhino Hotel Nyeri County to recognize winners of the performance report of Kenyas’ Water Services Sector 2018/19 Impact Issue no 12 where NYEWASCO emerged top in the following categories;

                     (1) Top performing utility overall number 1

                      (2) Top in very large category

                      (3) Top Tana region

                      (4) Top in Non Revenue Water

 The sector regulator (WASREB) released the report on 6th July 2020.
In the report dubbed Impact 12, the performance of the water services sector for the financial year 2018/19 was reviewed. The regulator continues to develop and roll out a number of guidelines that are geared towards streamlining service provision and ensure the protection of the rights of the consumer. Some of these include;
Business Planning, Water and Sanitation Services Provision in Rural and Underserved Areas, Water Safety Planning, Water Vending, Corporate Governance and Pro-Poor Water and Sanitation Services guidelines.
These guidelines serve as the yardstick with which WASREB uses to evaluate the performance of individual Water Services Providers (WSP’s) within one financial year.
Nyeri Water and Sanitation Company scooped the first position overall with 177 points out the possible 200 points.
This is an improvement from FY 2017/2018 where it scored 163 points. The company has held the number 1 position for the last 12 years in a row.

While receiving the trophies, the  Ag. MD Eng. Peter Kahuthu thanked the entire staff and the board of directors for their stellar performance and dedication which has seen them achieve this success as well as the exemplary leadership of the late MD CPA Peter Gichaaga during whose tenure the report was conducted.

In addition, the chairman of the board of directors Mr. Patrick Munuhe thanked all staff, esteemed customers and all stakeholders for the exemplary performance. He also urged the NYEWASCO team to uphold the number one positions won and strive to improve on all other key performance indicators as the company strives to deliver quality services to her customers. He also expressed his gratitude to the County Government of Nyeri for its continued support under the leadership of H. E Governor Mutahi Kahiga.

Eng. Robert Gakubia lauded the company’s management for their continued good performance and their commitment to the data validation exercise for FY 2019/20 which is being conducted in the same venue.