In a major step toward enhancing urban hygiene and supporting the rapid growth of Nyeri, NYEWASCO recently concluded a series of successful public participation forums for the proposed sewer line extensions in Kiamwathi, Ruring’u, and Thunguma. Led by the Chief Manager of Technical Services and the Chief Manager of Commercial Services, these engagements were designed to foster transparency, gather community input, and ensure that residents are fully integrated into the development process. By bringing the discussions directly to the people; at the Kiamwathi Assistant Chief’s Office, the Ruring’u Chief’s Grounds, and the Thunguma Police Post; NYEWASCO reaffirmed its commitment to inclusive development and grassroots partnership.

The core of these sessions was a detailed technical overview of the project alignments. The management team provided clear maps and timelines for the proposed sewer routes, explaining the engineering logic behind the extensions. Beyond the technicalities, the team emphasized the transformative benefits these projects will bring to the residents. Improved sanitation is not merely an infrastructure upgrade; it is a direct investment in public health, reducing the prevalence of waterborne diseases and creating a cleaner environment for families. Furthermore, the extension of a formal sewerage system significantly increases property values and provides the necessary foundation for future residential and commercial developments in these thriving areas.

To ensure a seamless transition once the works are completed, NYEWASCO proactively guided residents on the requirements for new sewer connections. This segment of the forum was particularly vital, as it empowered homeowners and landlords with the information needed to prepare their application documents and internal plumbing in advance. A critical component of these consultations, particularly in Thunguma, involved sensitizing customers on the implementation of the approved tariff structure. NYEWASCO took the time to explain the financial frameworks that govern water and sanitation services, fostering an atmosphere of mutual understanding regarding the cost-recovery model that allows the company to continue delivering high-quality, sustainable infrastructure while ensuring services remain equitable and reliable.

A common thread across all three consultations was the urgent call to safeguard public infrastructure. Residents were sensitized on the severe negative impacts of vandalism, which not only disrupts service but also drains resources that could be used for further expansions. The team outlined clear protocols for reporting suspicious activities or damage to the network, encouraging a sense of communal ownership over the new assets. Each session culminated in a lively and interactive Q&A segment, where residents raised specific concerns and sought clarity on various aspects of the projects and the tariff. These honest exchanges provided NYEWASCO with invaluable local insights that will help shape the final implementation of the works.

NYEWASCO extends its heartfelt appreciation to the residents of Kiamwathi, Ruring’u, and Thunguma for their active participation and valuable input. The success of these consultations proves that when a utility and a community share a common vision for progress, the results are both productive and impactful. As the planning and implementation phases continue, NYEWASCO remains dedicated to delivering professional, efficient, and sustainable sanitation solutions that truly enhance the quality of life for all stakeholders.