IMPACT 13: A performance Report of Kenya’s Water Services Sector 2019/20

An award ceremony was held on 18/10/2021 at the Sportsman Arms Hotel in Nanyuki  to recognize winners of the performance report of Kenya’s Water Services Sector 2019/20 Impact Issue no 13 where NYEWASCO emerged top in the following categories;

                     (1) Top performing utility overall number 1

                      (2) Top in very large category

                      (3) Top Tana region

                      (4) Top in Non Revenue Water

 The sector regulator (WASREB) released the report on 30th  June 2021.
In the report dubbed Impact 13, the performance of the water services sector for the financial year 2019/20 was reviewed. The regulator continues to develop and roll out a number of guidelines that are geared towards streamlining service provision and ensure the protection of the rights of the consumer. Some of these include; Business Planning, Water and Sanitation Services Provision in Rural and Underserved Areas, Water Safety Planning, Water Vending, Corporate Governance and Pro-Poor Water and Sanitation Services guidelines.
These guidelines serve as the yardstick with which WASREB uses to evaluate the performance of individual Water Services Providers (WSP’s) within one financial year.
Nyeri Water and Sanitation Company scooped the first position overall with 169 points out the possible 200 points. The company has held the number 1 position for the last 13 years in a row.

While receiving the trophies, the Managing Director Eng. Peter Kahuthu thanked the National Government, the County Government of Nyeri,  the board of directors and the entire staff  for their stellar performance and dedication which has resulted to the exemplary performance.

In addition, the chairman of the Board Technical Committee  Charles M. Kariuki who was representing the chairman of the board of directors Patrick Munuhe thanked all staff, esteemed customers and all stakeholders for the admirable performance. He also urged the NYEWASCO team to uphold the number one position and strive to improve on all other key performance indicators as the company strives to deliver quality services to her customers. He also expressed his gratitude to the County Government of Nyeri for its continued support under the leadership of H. E Governor Mutahi Kahiga.

 Nyeri County Executive Committee Member for the department of Water, Environment, Natural Resources and Sanitation Fredrick Kinyua reiterated the County Government’s commitment in supporting all the Water Services Providers in Nyeri County to enable them deliver on their mandate of delivering potable water and sanitation services to the residents of Nyeri County. He also urged the WSP’s from Tana region to invest in peer learning activities which will promote growth and improvement of their services.  He further challenged WASREB to involve policy makers at all levels during the award ceremonies so that they can understand the challenges faced by the water sector alluding to the fact this would largely affect resource allocation to the sector positively.

The short ceremony was held in observance of MOH guidelines on the Corona Virus Disease and was followed by data validation exercise for the 2020/21 performance.