A report released by the Water Services Regulatory Board for the year 2020/2021 has ranked Nyeri Water and Sanitation Company (NYEWASCO) as the best performing Water Company In Kenya for the 14th year in a row.

An award ceremony was held on 24/06/2022 at a Nairobi hotel to recognize winners of the performance report of Kenyas’ Water Services Sector 2020/2021 Impact Issue no 14 where NYEWASCO emerged top in the following categories;

                     (1) Top performing utility overall

                      (2) Top in very large category

                      (3) Top  in Tana region

                      (4) Top in Non Revenue Water

                      (5)  Top in Pro Poor services

In the report dubbed Impact 14, the performance of the water services sector for the financial year 2020/21 was reviewed. The regulator continues to develop and roll out a number of guidelines that are geared towards streamlining service provision and ensure the protection of the rights of the consumer. Some of these include;
Business Planning, Water and Sanitation Services Provision in Rural and Underserved Areas, Water Safety Planning, Water Vending, Corporate Governance and Pro-Poor Water and Sanitation Services guidelines.
These guidelines serve as the yardstick with which WASREB uses to evaluate the performance of individual Water Services Providers (WSP’s) within one financial year. The chief guest was Water Secretary in the Ministry of Water, Sanitation and Irrigation, Eng. Samuel AO Alima who represented Cabinet Secretary James Macharia.
Nyeri Water and Sanitation Company scooped the first position overall with 179 points out the possible 200 points.
This is an improvement from FY 2019/20. The company has held the number 1 position for the last 14 years in a row.

While receiving the trophies, Nyeri Water and Sanitation Company Ltd MD Eng. Peter Kahuthu thanked the County Government of Nyeri under the stewardship of His Excellency Governor Mutahi Kahiga for their support, the board of directors and the entire for their relentless effort and dedication to their work which has seen them achieve this success. He reiterated the management’s commitment to continue delivering reliable water and sanitation services to the citizens of Nyeri Central Sub County and its environs.

In addition, the chairman of the board of directors Mr. Patrick Munuhe thanked all staff, esteemed customers and all stakeholders for the exemplary performance. He also urged the NYEWASCO team to uphold the number one positions won and strive to improve on all other key performance indicators as the company strives to deliver quality services to her customers. He also expressed his gratitude to the County Government of Nyeri for its continued support under the leadership of H. E Governor Mutahi Kahiga.

Mr. Fredrick Kinyua, CEC in the department of Water, Irrigation, Environment and Climate change who was present during the event congratulated the NYEWASCO team and expressed the County Government’s  commitment to support all water utilities in Nyeri County to ensure that all citizens in the County have access to clean water and dependable sanitation services.