Vision and Mission

>>Vision and Mission
Vision and Mission 2018-09-28T08:52:43+00:00
Our Vision

a world class water and sewerage services provider.

Our Mission

“To provide quality water, sewerage and allied services at commercially and environmentally sustainable levels through application of outstanding processes and technology to the delight of our customers and other stakeholders”

The main thrust in 2016 – 2021 Strategic Plan will be in the realization of the following strategic objectives:

  • Ensure the company is driven by the principles & practices of good governance that can withstand the test of time.
  • Ensure that the company is financially viable.
  • Advance and automate operations and services for enhancement of service delivery.
  • Provide water and sanitation services in an efficient, effective, affordable and sustainable manner
  • Attract, develop and maintain adequate, qualified and competent staff

Our Core Values

  • Customer service
  • Ownership
  • Environmental consciousness
  • Continual improvement
  • Teamwork and efficiency
  • Corporate social responsiveness
  • Research and innovation

About our website

The purpose for this website is to enlighten our esteemed customers on the services provided by NYEWASCO, their quality and availability. The website is also our public declaration to our customers of our commitment to the delivery of these services.

It spells out what the services and standard of service delivery that the customers should expect from us, and how to seek remedy if our services fall below our customers’ expectations.