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So far Nyeri Water has created 78 blog entries.

Zero Charges for 0 units consumption and other Benefits of the recently implemented tariff

Nyeri Water and Sanitation Company Ltd recently rolled out a pro-poor tariff which  takes care of the people living in Low Income Areas based on the following.

  • In case of no consumption, one will pay a small standing fees of 50 only and not the previously standing charges of Ksh. 368.40 or Ksh. 686.80 equivalent of 10 units in non sewered connections and sewered connections consecutively.
  • The water tariff for water kiosks will remain the same ie. Ksh. 1 for 10 litres.
  • Sewer charges will be reduced for domestic users by charging 75% of the quantity of water consumed. This has been reduced from 100%.
  • The previous tariff charged the same price for sewer and water. The recently implemented tariff is charging a separate rate for sewer which is lower than that of water for all the categories. It is 20% lower on average for the domestic customers.
  • Therefore, Sewer Charges for domestic customers will be reduced to an average 60% of water charges. (i.e. 75% of 80%)
  • Minimum charges for low consumption of up to 6 units is Ksh. 332 for unsewered connections and Sh.50 for sewered connections down from the current Sh.368.40 and Sh.686.80 respectively.
  • For business accounts, minimum charges for consumption up to 6 units is 500 for unsewered connections and Sh. 812 for sewered connections down from the previous Sh.527.70 and Sh. 1005.40 respectively.
  • The tariff will make it possible for the company to upgrade the pipeline to improve water supply to the residents of Kihuyo, Mweiga, Ikumari and Ngangarithi among others.
  • It will enable the company to reduce water losses further to 12%.
  • It will assist the company in putting in place measures to maintain 100% drinking water quality that Nyewasco is known for.
  • This will also enable the company to implement automation of its systems to assure its customers of accurate, timely and consistent billings.
  • This tariff will enable the company to increase its sewer coverage from 28% to 40%.

 

The cost recovery tariff will enable the company to sustain the achieved service delivery levels in terms of efficiencies and effectiveness across board.

Nyeri Water and Sanitation Company Limited is the current holder of the first position which the company has held 12 times in a row according to a performance report by the Water Services Regulatory Board (WASREB). The sector regulator (WASREB) releases the report annually.

The regulator continues to develop and roll out a number of guidelines that are geared towards streamlining service provision and ensure the protection of the rights of the consumer. Some of these include; Business Planning, Water and Sanitation Services Provision in Rural and Underserved Areas, Water Safety Planning, Water Vending, Corporate Governance and Pro-Poor Water and Sanitation Services guidelines.

These guidelines serve as the yardstick with which WASREB uses to evaluate the performance of individual Water Services Providers (WSP’s) within one financial year.

Nyeri Water and Sanitation Company scooped the first position with 177 points out the possible 200 points in the most recent report which had the financial year 2018/2019 under review. This was an improvement from 2018/2019 where it scored 163 points. The board of directors, management and all staff of the company is committed to not only maintaining the sector leader position, but also to provide quality water, sanitation and allied services at commercially and economically sustainable levels through the application of outstanding processes and technology to the delight of our customers and other stakeholders.

By | 2021-05-05T07:53:14+00:00 May 5th, 2021|News & Press|0 Comments

Pro- Poor Tariff takes effect as at April 2021

The Nyeri Water and Sanitation Company Ltd introduced a new pro- poor tariff which took effect in the month of April. The tariff which takes into consideration the needs of customers in the low income areas who are the majority, charges Ksh 47 per cubic meter which is also referred to as a unit of water. The cost of production of one unit is Ksh 66.08. This translates to a Ksh 19.08 subsidy per unit. This will go a long way in reducing the burden of the low consumers in accessing clean and safe water for domestic use.

On the other hand, it costs Ksh 52.12 to clean one unit of waste water. However, the consumers who fall under the lower cluster of consumption will be charged Ksh 45 enjoying a subsidy of Ksh 7.12.

A survey conducted by the Water Services Regulatory Board (WASREB) on the company’s service area showed that 72% of the consumers are poor and consumed a maximum of 6 units per month. As such there was need to review the tariff and come up with a structure which subsidized the rates for this group of customers. The successful implementation of this tariff will help the company to dispense its mandate effectively while taking care of the people living in the low income areas.

 

By | 2021-05-05T07:38:46+00:00 May 5th, 2021|News & Press|0 Comments

FLagship projects planned for implementation in the strategic plan for the period 2021/22- 2025/26

Nyeri Water and Sanitation Company Limited Board of Directors, Senior Management and a Consultant engaged through a strategic partnership between the company and Dedan Kimathi University of Technology completed a two-day strategic planning workshop in Nakuru on 19th February 2021. During the workshop, the management appraised the board of directors on flagship projects planned to be undertaken during the implementation of the strategic plan for the planning period 2021/22- 2025/26. The strategic plan being formulated will take effect in July 2021 after the expiry of the current strategic plan 2016/17- 2020/21 which has successfully shaped the strategic direction of the company for five years.

The Directors led by the Chairman Patrick Munuhe and the County Government of Nyeri represented by the Chief Officer in the department of Water, Environment, Natural Resources and Sanitation Pauline Ndegwa and the County Executive Committee Member (CEC) Fredrick Kinyua participated in robust discussions on priority projects that the company would undertake during the next five years so as to improve service delivery of quality water and sanitation services to the residents of Nyeri Central Sub County.

By | 2021-02-19T18:24:03+00:00 February 19th, 2021|News & Press|0 Comments

Conditional liquidity support grant

Nyeri Water and Sanitation Company Ltd received a Conditional liquidity support grant through the Water Services Trust Fund from the World Bank and other development partners to finance operating costs to ensure efficient water supply during the Covid 19 emergency response interventions. A short grant agreement signing exercise was conducted on 04/02/2021 at Maji house which houses the Ministry of Water, Sanitation and Irrigation offices in Nairobi.
NYEWASCO has been playing a critical role in the fight against the spread of Covid 19 since its outbreak early last year. The company constructed 64 free hand washing points in strategic places such as bus stops, health facilities among others targeting members of public to increase access to clean running water for hand washing in an effort to mitigate the spread of Covid 19. The company in consultation with the County Government of Nyeri also waved water bills for customers in low income area of Witemere in Nyeri town in the month of April 2020 to enable the residents to combat the spread of the Corona virus by maintaining high standards of sanitation. The free hand washing points are active to date. Proper hand washing with soap and running water has been identified as one of the effective methods of combating the spread of Covid 19 virus by the World Health Organization.
During the ceremony, cabinet secretary in the ministry of Water,Sanitation and Irrigation Cicily Kariuki reiterated the national government’s commitment to increase water and sanitation coverage in the country to 80 and 40% respectively up from water coverage of 69% and sanitation coverage of 26 %. This target is set to be achieved in one calendar year. The cabinet secretary urged all stakeholders to work together since the achievement of the targets will take concerted efforts.

By | 2021-02-04T17:20:26+00:00 February 4th, 2021|News & Press|0 Comments

Testing and calibration laboratories ISO/IEC 17025:2017 Accreditation

Nyeri Water and Sanitation Company testing and calibration laboratories are among the first laboratories to have undergone the stringent assessment and successfully transitioned to the new ISO/IEC 17025: 2017 Standard accreditation in Kenya. This gives increased confidence on the accuracy and reliability of the results issued from the laboratories for the period Jan 2020- November 2024.
Our Services:
The laboratory offers sampling and testing services from various water sources as follows;
• Drinking Water e.g. treated piped water, bottled water etc.
• Surface Water e.g. Rivers, streams, dams, etc.
•Groundwater e.g. Boreholes, wells, springs etc.
• Mineral Water e.g. Bottled water etc.
• Deionize Water
• Effluent Water e.g. Raw sewage and final effluents
Our lab also serves as National Environment Management Authority (NEMA) reference lab.
Pay us a visit today for exemplary services.

By | 2021-02-03T07:42:45+00:00 February 3rd, 2021|News & Press|0 Comments

By | 2021-01-25T12:26:30+00:00 January 25th, 2021|Uncategorized|0 Comments

NYEWASCO awarded as the top performing utility FY 2018/19 by the Water Services Regulatory Board

IMPACT 12: A performance Report of Kenya’s Water Services Sector 2018/19

An award ceremony was held on 25/01/2021 at the White Rhino Hotel Nyeri County to recognize winners of the performance report of Kenyas’ Water Services Sector 2018/19 Impact Issue no 12 where NYEWASCO emerged top in the following categories;

                     (1) Top performing utility overall number 1

                      (2) Top in very large category

                      (3) Top Tana region

                      (4) Top in Non Revenue Water

 The sector regulator (WASREB) released the report on 6th July 2020.
In the report dubbed Impact 12, the performance of the water services sector for the financial year 2018/19 was reviewed. The regulator continues to develop and roll out a number of guidelines that are geared towards streamlining service provision and ensure the protection of the rights of the consumer. Some of these include;
Business Planning, Water and Sanitation Services Provision in Rural and Underserved Areas, Water Safety Planning, Water Vending, Corporate Governance and Pro-Poor Water and Sanitation Services guidelines.
These guidelines serve as the yardstick with which WASREB uses to evaluate the performance of individual Water Services Providers (WSP’s) within one financial year.
Nyeri Water and Sanitation Company scooped the first position overall with 177 points out the possible 200 points.
This is an improvement from FY 2017/2018 where it scored 163 points. The company has held the number 1 position for the last 12 years in a row.

While receiving the trophies, the  Ag. MD Eng. Peter Kahuthu thanked the entire staff and the board of directors for their stellar performance and dedication which has seen them achieve this success as well as the exemplary leadership of the late MD CPA Peter Gichaaga during whose tenure the report was conducted.

In addition, the chairman of the board of directors Mr. Patrick Munuhe thanked all staff, esteemed customers and all stakeholders for the exemplary performance. He also urged the NYEWASCO team to uphold the number one positions won and strive to improve on all other key performance indicators as the company strives to deliver quality services to her customers. He also expressed his gratitude to the County Government of Nyeri for its continued support under the leadership of H. E Governor Mutahi Kahiga.

Eng. Robert Gakubia lauded the company’s management for their continued good performance and their commitment to the data validation exercise for FY 2019/20 which is being conducted in the same venue.

By | 2021-01-25T12:00:46+00:00 January 25th, 2021|News & Press|0 Comments

About our website

The purpose for this website is to enlighten our esteemed customers on the services provided by NYEWASCO, their quality and availability. The website is also our public declaration to our customers of our commitment to the delivery of these services.

It spells out what the services and standard of service delivery that the customers should expect from us, and how to seek remedy if our services fall below our customers’ expectations.